Legal

Privacy Policy

How Clickpas handles repair, contact, pickup, and delivery information.

Requires legal review before production

Information you provide

When you request a repair, Clickpas may collect your name, phone number, email address, pickup and delivery address, preferred contact method, device type, brand, model, problem description, and pickup preferences.

Device and repair information

Repair orders may include device condition notes, diagnosis summaries, repair updates, quote information, payment status, and repair photos if photo upload is added later.

Tracking without an account

Repair tracking uses the order reference number plus the email used during booking. The tracking view shows only the repair information needed to follow progress.

Admin-only access

Internal Clickpas tools are restricted to approved team members such as owner, admin, technician, and support roles.

Processors and hosting

Clickpas uses trusted hosting and data services to run the website, manage repair requests, and protect operational records.

Cookies and analytics

Analytics and marketing cookies are not part of the current public experience. If cookie-based analytics are enabled later, Clickpas will publish a cookie notice and reviewed cookie policy.

Privacy requests

You can contact Clickpas to request access, correction, or deletion of your personal data, subject to repair, accounting, security, or legal retention needs.

Clickpas protects contact details, addresses, device information, repair notes, and photos with restricted internal access and careful operational handling.

This policy should be reviewed when new analytics, cookie banners, payment providers, or marketing tools are added.